| Customization: | Available |
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| After-sales Service: | Lifetime |
| Warranty: | Lifetime |
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Suppliers with verified business licenses
Henan Dingdian Machinery Co., Ltd specializes in a diverse array of innovative lifting solutions designed to elevate efficiency and safety across your operations. Our extensive product lineup includes mobile lifts, fixed platforms, truck-mounted systems, folding arm types, traction models, guide rail designs, cylinder variants, chain types, aluminum alloy lifts, hydraulic loading bridges, and aerial work platforms. With over ten series and more than 100 varieties, our offerings are as versatile as your needs. Additionally, we pride ourselves on our ability to tailor custom solutions, ensuring that your unique requirements are met with precision and expertise.
1. Warranty Coverage
We proudly offer a robust 2-year warranty for all of our cutting-edge mechanical equipment. Should any component malfunction due to manufacturing defects within this period, we promise a hassle-free replacement at no additional cost to you. Moreover, our warranty includes complimentary labor for any repairs stemming from these defects, ensuring peace of mind with every purchase.
2. Technical Support
Our dedicated team of seasoned engineers is on standby 24/7, ready to deliver unparalleled technical support whenever needed. Whether you need assistance with equipment operation, troubleshooting, or maintenance, our experts are just an email, phone call, or message away via our online customer service platform. We are committed to responding to all inquiries swiftly, typically within an impressive 8-hour window.
3. Spare Parts Provision
To guarantee uninterrupted operation, we maintain a substantial inventory of premium spare parts. Upon receiving your order, we ensure swift delivery of required parts within just 3 business days. Not only do we offer competitive pricing, but each part also comes with a reassuring 6-month quality guarantee.
4. On-site Service
For challenging issues that defy remote resolution, our dedicated on-site service steps into action. We promptly dispatch our skilled service technicians to your location, aiming to reach you within 15 business days, contingent on your geographical area. During the warranty period, we absorb all travel and accommodation expenses for issues covered under warranty, underscoring our commitment to outstanding service.
5. Regular Maintenance and Upgrades
Our regular maintenance packages are designed to keep your operations running smoothly. Our expert technicians will visit your location at agreed intervals, such as quarterly or annually, to conduct thorough maintenance checks, cleanse equipment, and replace any worn components. Stay informed about the latest advancements with our updates on cutting-edge software and hardware upgrades, enhancing both the performance and longevity of your equipment investment.
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