| Customization: | Available |
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| After-sales Service: | Lifetime |
| Warranty: | Lifetime |
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Suppliers with verified business licenses
Henan Dingdian Machinery Co., Ltd is at the forefront of innovation with an extensive catalog of advanced lifting solutions. Our offerings include ten versatile series with over 100 distinct varieties, encompassing mobile, fixed, truck-mounted, folding arm, traction, guide rail, cylinder, chain, aluminum alloy types, hydraulic loading bridges, and aerial work platforms. We pride ourselves on our ability to customize designs, ensuring bespoke solutions tailored to the unique needs of each client.
1. Warranty Coverage
Experience peace of mind with our robust 2-year warranty that covers all mechanical equipment against manufacturing defects. Should a component fail, we will provide a replacement at no cost. Our commitment extends to offering free labor for repairs linked to these defects, ensuring your operations remain uninterrupted.
2. Technical Support
Access unparalleled technical expertise with our 24/7 support team. Our seasoned engineers are ready to assist you with equipment operations, troubleshooting, or maintenance queries. Reach out via email, phone, or our online platform, and expect a prompt response within 8 hours, ensuring your questions never go unanswered.
3. Spare Parts Provision
Maintain seamless operations with our extensive stock of premium spare parts. We guarantee delivery within 3 business days of order receipt. Our parts are competitively priced and come with a 6-month quality guarantee, assuring you of both reliability and value.
4. On-site Service
For issues demanding hands-on expertise, our dedicated technicians provide swift on-site service, typically within 15 business days, based on location. We cover all travel and accommodation costs during the warranty for issues it encompasses, ensuring a worry-free service experience.
5. Regular Maintenance and Upgrades
Leverage our regular maintenance packages designed to enhance your equipment's longevity and performance. Our technicians conduct scheduled visits for thorough maintenance checks and replacements of worn parts. Stay ahead with our updates on the latest software and hardware enhancements, designed to optimize your machinery's efficiency and lifespan.
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