| Customization: | Available |
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| After-sales Service: | Lifetime |
| Warranty: | Lifetime |
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At DINGDIAN Lift Company, we pride ourselves on a vast array of innovative products designed to meet every lifting need. Our collection boasts over ten impressive series, offering more than 100 distinctive varieties. Whether you're looking for mobile, fixed, truck type, folding arm type, traction type, guide rail type, cylinder type, chain type, aluminum alloy type, hydraulic loading bridge, or aerial work platforms, we have it all! Moreover, our talented team can craft customized solutions tailored to your unique specifications.
1. Warranty Coverage
We proudly extend a top-notch 2-year warranty for all our mechanical wonders. Should any component falter due to a manufacturing defect within this period, fear not! We'll swiftly replace it and cover any repair labor costs associated with these defects, ensuring peace of mind.
2. Technical Support
Our dedicated, expert engineers stand by 24/7, ready to provide unparalleled technical support. Whether you have questions about operation, troubleshooting, or maintenance, reach out via email, phone, or our online service platform. We pledge to respond within a mere 8 hours, ensuring you're never left in the dark.
3. Spare Parts Provision
To guarantee the seamless function of your equipment, we keep an extensive stock of premium spare parts. Upon receiving your order, we promise delivery within 3 business days, all offered at competitive prices. Each part includes a reassuring 6-month quality guarantee, cementing our commitment to your satisfaction.
4. On - site Service
For intricate issues beyond remote resolution, we dispatch our expert technicians directly to you. Our goal is swift action, typically within 15 business days, subject to your location. Rest easy knowing all travel and accommodation costs are on us during the warranty period for covered issues.
5. Regular Maintenance and Upgrades
We offer exceptional maintenance packages tailored to your needs. Our technicians will conduct site visits at agreed intervals - be it quarterly or annually - to perform thorough checks, cleanings, and part replacements. Stay ahead with updates on the latest software and hardware enhancements, boosting your equipment's performance and longevity.
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