After-sales Service: | Lifetime |
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Warranty: | Lifetime |
Type: | Powerful Plastic shredders |
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1. Warranty Coverage
Enjoy peace of mind with our comprehensive 2-year warranty covering all mechanical equipment. Within this period, any failure due to manufacturing defects will be rectified with free replacement parts and labor, ensuring your operations remain uninterrupted.
2. Technical Support
Our dedicated team of seasoned engineers is available 24/7 to provide unparalleled technical support. For inquiries related to equipment operation, troubleshooting, or maintenance, reach out via email, phone, or our customer service platform. We commit to a swift response, aiming for resolution within 8 hours.
3. Spare Parts Provision
Maintain operational continuity with our extensive inventory of top-quality spare parts. Orders are fulfilled promptly, within just 3 business days, ensuring minimal downtime. Benefit from our competitive pricing and a 6-month quality assurance on all parts supplied.
4. On-site Service
For complex issues requiring in-person intervention, our expert technicians are ready to provide on-site service. Depending on your location, we strive for rapid deployment, typically within 15 business days. All travel and accommodation expenses are covered under warranty for eligible issues.
5. Regular Maintenance and Upgrades
Optimize your equipment's performance with our regular maintenance packages. Scheduled visits by our technicians ensure thorough checks, cleaning, and part replacement, safeguarding your investment. Stay ahead with updates on the latest software and hardware enhancements designed to boost efficiency and longevity.