| Customization: | Available |
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| After-sales Service: | Lifetime |
| Warranty: | Lifetime |
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Suppliers with verified business licenses
Henan Dingdian Machinery Co., Ltd proudly offers a diverse array of lifting solutions that cater to varied needs. Our flagship product is the Adjustable Hydraulic Scissor Lift, designed for unparalleled safety in aerial operations. Discover our extensive range: mobile, fixed, truck-mounted, folding arm, and traction lifts, plus guide rail, cylinder, chain, aluminum alloy types, hydraulic loading bridges, and aerial work platforms. We boast a comprehensive ten-series lineup exceeding 100 varieties. Moreover, we specialize in tailoring products to meet unique user requirements, ensuring bespoke design and production excellence.
1. Warranty Coverage
Experience peace of mind with our comprehensive 2-year warranty on all mechanical equipment. If any component falters due to manufacturing defects during this period, we promise a hassle-free replacement at no extra cost. Additionally, our warranty covers free labor for any defect-related repairs, ensuring seamless support.
2. Technical Support
Our dedicated team of seasoned engineers is available around the clock to provide exceptional technical support. From operational queries to troubleshooting and maintenance advice, reach us via email, phone, or our robust online customer service platform. We are committed to addressing all inquiries promptly, aiming for an impressive response time of within 8 hours.
3. Spare Parts Provision
To guarantee uninterrupted equipment functionality, we maintain a vast inventory of premium spare parts. We pledge to supply any needed parts within 3 business days of order receipt. Enjoy competitive pricing, and rest easy with our 6-month quality guarantee on all spare parts.
4. On-site Service
For intricate issues beyond remote resolution, we offer prompt on-site service. Our expert service technicians will swiftly travel to your location, usually within 15 business days, subject to your geographical area. All travel and accommodation expenses are fully covered for warranty-eligible issues during the warranty period, ensuring a worry-free service experience.
5. Regular Maintenance and Upgrades
Our regular maintenance packages are designed to keep your equipment in top condition. Our skilled technicians conduct thorough checks, cleaning, and part replacements at pre-arranged intervals, such as quarterly or annually. Stay ahead with the latest software and hardware upgrades, enhancing your equipment's performance and extending its lifespan, ensuring operational excellence.
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