| Customization: | Available |
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| After-sales Service: | Lifetime |
| Warranty: | Lifetime |
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Suppliers with verified business licenses
Henan Dingdian Machinery Co., Ltd is a trailblazer in the lifting equipment industry! Our diverse array of products includes mobile lifts, fixed lifts, truck-mounted lifts, folding arm lifts, traction lifts, guide rail lifts, cylinder lifts, chain lifts, robust aluminum alloy lifts, hydraulic loading bridges, and aerial work platforms. With over ten series and more than 100 varieties, our expansive portfolio ensures a perfect fit for any lifting requirement. Additionally, DINGDIAN is proud to offer bespoke design and production, tailored to meet the unique specifications of our valued customers.
1. Warranty Coverage
Enjoy peace of mind with our all-inclusive 2-year warranty on every piece of mechanical equipment we offer. Should any component fail due to manufacturing defects during this period, we guarantee a hassle-free replacement at no cost to you. Furthermore, our warranty includes complimentary labor for any repairs necessitated by these defects, ensuring a seamless experience.
2. Technical Support
Our seasoned engineers stand ready around the clock - 24/7 - to provide unparalleled technical support. Whether you have inquiries about equipment operations, troubleshooting, or maintenance, we are just an email, phone call, or online message away. Committed to excellence, we aim to address all your questions within a swift 8-hour timeframe.
3. Spare Parts Provision
Ensuring the smooth, uninterrupted operation of your equipment is our priority. We boast an extensive inventory of premium spare parts, ready to be dispatched within 3 business days of your request. Our parts are competitively priced and come with a 6-month quality assurance, offering both quality and affordability.
4. On-site Service
For intricate issues that elude remote resolution, our expert technicians provide on-site service with impressive responsiveness. Typically, we dispatch assistance within 15 business days, considering your geographic location. Rest assured, all travel and accommodation expenses for on-site service are covered within the warranty period for warranty-related issues.
5. Regular Maintenance and Upgrades
Prioritize the longevity and performance of your equipment with our regular maintenance packages. Our skilled technicians will conduct site visits at pre-arranged intervals - be it quarterly or annually - to perform thorough maintenance checks, equipment cleaning, and replacement of any worn components. Stay ahead with the latest software and hardware upgrades, enhancing your equipment's performance and lifespan.
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