Customization: | Available |
---|---|
After-sales Service: | Lifetime |
Warranty: | Lifetime |
Still deciding? Get samples of $ !
Request Sample
|
Suppliers with verified business licenses
1. Warranty Coverage
Benefit from our robust 2-year warranty on all mechanical equipment. Should any component falter due to manufacturing defects within this period, replacements are on us, free of charge. This warranty also extends to offering free labor for repairs linked to these defects, ensuring peace of mind for our valued customers.
2. Technical Support
Our dedicated team of skilled engineers is at your service 24/7, offering unparalleled technical support. Be it operational queries, troubleshooting, or maintenance guidance, you can effortlessly connect with us via email, phone, or our online customer service platform. We are committed to addressing all inquiries within a swift 8-hour window.
3. Spare Parts Provision
To guarantee uninterrupted equipment functionality, we host an extensive inventory of premium spare parts. With swift delivery of required parts within 3 business days upon order receipt, we ensure you receive competitive prices coupled with a 6-month quality assurance.
4. On-site Service
For intricate issues beyond remote resolution, we offer prompt on-site service. Our skilled service technicians will swiftly reach your location, typically within 15 business days, contingent on your geographical position. During the warranty term, we cover all travel and lodging expenses for issues under warranty, ensuring hassle-free service.
5. Regular Maintenance and Upgrades
Opt for our regular maintenance packages, crafted for your convenience. Our technicians will conduct timely site visits at pre-scheduled intervals, such as quarterly or annually, to perform thorough maintenance checks, cleanse the equipment, and replace any worn components. Stay abreast of the latest software and hardware upgrades, enhancing your equipment's performance and longevity.