| Customization: | Available |
|---|---|
| After-sales Service: | Lifetime |
| Warranty: | Lifetime |
|
Still deciding? Get samples of $ !
Request Sample
|
Suppliers with verified business licenses
Experience the pinnacle of engineering excellence with DINGDIAN lift company's expansive range of cutting-edge lifting solutions. Our portfolio boasts a diverse selection of products tailored to meet every lifting need: mobile, fixed, truck type, folding arm type, traction type, guide rail type, cylinder type, chain type, and aluminum alloy type lifts. These are further complemented by our hydraulic loading bridges and state-of-the-art aerial work platforms. With over ten distinct series and more than a hundred varieties, each product is innovatively designed to deliver superior performance. Furthermore, we offer bespoke design and production services to accommodate the unique specifications and challenges of our valued customers.
1. Warranty Coverage
We take pride in offering a robust 2-year warranty on all our mechanical equipment, ensuring peace of mind and seamless operations. Should any component falter due to manufacturing defects during this period, we pledge to replace it at no cost to you. Additionally, our warranty encompasses complimentary labor for any repairs necessitated by such defects, underscoring our commitment to quality and customer satisfaction.
2. Technical Support
Benefit from round-the-clock technical support provided by our dedicated team of seasoned engineers. Whether you have queries regarding equipment operation, troubleshooting, or maintenance, rest assured that help is just an email, phone call, or click away on our online customer service platform. We are committed to addressing all inquiries within an efficient 8-hour window.
3. Spare Parts Provision
To guarantee the uninterrupted functionality of your equipment, we maintain a vast inventory of premium spare parts. Upon receiving your order, we guarantee delivery of the required parts within 3 business days. Our spare parts are competitively priced and come with a 6-month quality assurance, reinforcing our dedication to maintaining your equipment's peak performance.
4. On-site Service
When faced with intricate issues that elude remote resolution, our on-site service comes to the rescue. We promptly dispatch our expert service technicians to your location, typically within 15 business days, contingent on your geographical area. All travel and accommodation expenses for on-site service within the warranty period are fully covered for issues warranted, ensuring a hassle-free experience.
5. Regular Maintenance and Upgrades
Leverage our regular maintenance packages to keep your equipment in optimum condition. Our skilled technicians will schedule visits at prearranged intervals-be it quarterly or annually-to conduct thorough maintenance checks, clean your equipment, and replace any worn-out components. Stay at the forefront of innovation with updates on the latest software and hardware upgrades that not only enhance performance but also prolong the lifespan of your valued equipment.
){kind=link}