| Customization: | Available |
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| After-sales Service: | Lifetime |
| Warranty: | Lifetime |
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DINGDIAN Lift Company proudly presents an extensive array of top-tier lifting solutions, tailored to meet diverse needs. Our offerings include mobile, fixed, truck-type, folding arm type, traction type, guide rail type, cylinder type, chain type, aluminum alloy type, and hydraulic loading bridges, along with aerial work platforms. Boasting a collection of over ten series and more than 100 varieties, we stand ready to accommodate specialized user requirements through custom design and production.
1. Warranty Coverage
Henan Dingdian Machinery Co., Ltd is committed to ensuring the longevity and performance of our cutting-edge equipment. Enjoy the peace of mind with our exhaustive 2-year warranty that covers all mechanical components. Should any parts falter due to manufacturing defects, worry not, as we will replace them at no additional cost. Our promise includes complimentary labor for repairs of such defects, ensuring seamless operation throughout the warranty period.
2. Technical Support
Experience unmatched support with our 24/7 technical assistance, provided by our expert engineers. Whether you encounter operational queries, maintenance challenges, or need troubleshooting assistance, our team is just an email, phone call, or online message away. We are dedicated to providing swift responses, typically within an 8-hour timeframe, ensuring your operations remain uninterrupted.
3. Spare Parts Provision
At DINGDIAN, we understand that uninterrupted operation is crucial. That's why we house a vast inventory of premium spare parts, ready to dispatch within 3 business days of your order. Our competitively priced parts come with a 6-month quality assurance, offering reliability and peace of mind for your machinery maintenance needs.
4. On - site Service
Complex issues require comprehensive solutions. For challenges that cannot be resolved remotely, our proficient service technicians are prepared to visit your site. Expect a rapid response, with our team typically arriving within 15 business days, contingent on your location. During the warranty period, all travel and accommodation expenses for on-site service related to warranty-covered issues are fully covered by us.
5. Regular Maintenance and Upgrades
To enhance the longevity and efficiency of your equipment, we offer bespoke maintenance packages. Scheduled visits by our skilled technicians-quarterly or annually-ensure thorough checks, equipment cleaning, and replacement of worn-out parts. Stay ahead with information on the latest software and hardware upgrades, designed to boost your equipment's performance and extend its operational lifespan.
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